Our Planet
Supporting every customer to live more sustainably
Our goals
Our 2023 achievements
Delivering on our goals
13GW
Route-to-market for renewable power under our management
3,000
Heat pumps delivered in the able to pay market and via the Energy Company Obligation
70%
Gross GHG emissions cut from our operations over the last decade
>34,000
Cumulative electric vehicle (EV) charging points installed since 2013
Help our customers be net zero by 2050
With around 90% of our total greenhouse gas (GHG) emissions coming from our customers, the biggest thing we can do to fight climate change is to help them use energy more sustainably.
That’s why last year, we provided energy, services and solutions that cut the GHG intensity of our customers energy use by 10% against our 2019 base year – this is on track against our goal and equivalent to the annual emissions of more than 860,000 homes. Savings were largely driven by our renewable and low carbon energy tariffs alongside energy efficiency and optimisation solutions like air source heat pumps and Hive Active Heating.
We’ll remain focused on helping customers reduce emissions, including via our ambition to sell 20,000 heat pumps a year by 2030 and connect 5 million devices to the Hive platform by 2030.
Be a net zero business by 2045
Having moved away from most of our carbon intensive assets to provide low carbon services and solutions for customers, we emit around 70% less carbon than a decade ago.
Towards our net zero target, our total GHG emissions decreased by 21% against the 2019 base year which is on track with our goal. Progress was largely driven by reduced emissions from our Whitegate power station as well as our gas production operations. Sustainable savings were also secured with the gradual roll-out of our electric vehicle road fleet alongside those from across our property portfolio.
We’ll continue to drive emissions out of our business and identify opportunities wherever possible to support the adoption of lower carbon energy for customers – from achieving net zero gas production and storage by 2035, to having a zero emission vehicle fleet by 2030.
Latest news and stories
News
Hive And Aira Partnership To Catapult Heat Pump Adoption In The UK
Smart Homes
News
British Gas partners with heata on trial to reuse waste heat from data processing
Sustainability
News
Spirit Energy’s Morecambe Gas Hub Marks 40 Years of Powering UK
Sustainability
Case Study
Secure, Sustainable and Affordable: 2025 Policy Positions
Sustainability
News
Centrica outlines new commitments on net zero and accelerates decarbonisation plan
Net Zero
News
Perfect storm reduces UK winter gas storage to ‘concerningly low’ levels
Net Zero
News
British Gas Partners With Strata And Daikin To Launch Eco-Tech Low Bill Homes
Tech & Innovation
News
Centrica announces extension to the lives of four nuclear power stations
Net Zero
News
Rough responds to manage demand from early winter
Net Zero
News
Centrica expands green power portfolio with purchase of Belgian Batteries
Tech & Innovation
People & Planet
Climate Transition Plan 2024
Explore our plan for becoming a net zero business by 2040 and helping our customers be net zero by 2050. Our plan will be updated every three years in line with best practice.
People & Planet Plan Report 2023
From creating a more inclusive team by 2030 to helping our customers be net zero by 2050, explore our progress.
Performance & Reporting
Access reports and explore our Data Centre to find out more about our responsible business performance